Refund Policy
Last updated: December 22, 2025
Summary
14-day money-back guarantee. Not satisfied? Get a full refund within 14 days. No questions asked.
1. Our Guarantee
We offer a 14-day money-back guarantee on all purchases. If you're not satisfied with your research report for any reason, contact us within 14 days of your purchase date for a full refund. No questions asked.
2. How to Request a Refund
To request a refund, email us at support@directoryresearch.com with your order number or the email used for purchase. Refunds are typically processed within 5-10 business days and will be credited to your original payment method.
3. Technical Issues
If you experience technical problems accessing or downloading your report, please contact us immediately at support@directoryresearch.com. We will work with you to resolve any delivery or access issues.
4. Contact Us
If you have questions about this Refund Policy or need assistance with a purchase, please contact us:
Email: support@directoryresearch.com
We aim to respond to all inquiries within 24-48 hours.