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Terms of Service

Last updated: December 22, 2025

Welcome to Directory Research. These Terms of Service ("Terms") govern your use of the directoryresearch.com website and our SEO research report services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using Directory Research, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Directory Research provides automated SEO research reports for directory website builders. Our Service includes:

  • Keyword research and analysis
  • Competitor analysis
  • Strategic recommendations
  • Execution roadmaps
  • Interactive dashboards and data exports

Reports are generated using third-party data sources and AI-powered analysis. While we strive for accuracy, SEO data is inherently estimated and should be used as directional guidance rather than absolute truth.

3. Purchases and Payment

3.1 Pricing

Research reports are sold on a per-report basis. Prices are displayed in US dollars and are subject to change. Any price changes will not affect reports already purchased.

3.2 Payment Processing

We use third-party payment processors to handle transactions. By making a purchase, you agree to the payment processor's terms of service. We do not store your complete payment information on our servers.

3.3 Delivery

Research reports are delivered electronically and are typically available instantly upon successful payment. You will receive access to an interactive dashboard and downloadable exports.

4. Refund Policy

We offer a 14-day money-back guarantee on all purchases. If you're not satisfied with your research report for any reason, contact us within 14 days of your purchase date for a full refund. No questions asked.

Please review our Refund Policy for complete details. Contact us at support@directoryresearch.com to request a refund.

5. Intellectual Property

5.1 Our Content

The Service, including its design, features, functionality, and content created by Directory Research, is owned by us and protected by copyright, trademark, and other intellectual property laws.

5.2 Your Reports

You retain the right to use the research reports you purchase for your own business purposes. You may share reports with team members, clients, or collaborators. However, you may not resell or redistribute raw reports as a competing service.

5.3 Data Sources

SEO data in our reports is sourced from third-party providers. This data is used under license and remains the property of the respective data providers.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse engineer, decompile, or extract source code from the Service
  • Use automated tools to scrape or extract data from the Service beyond your purchased reports
  • Interfere with or disrupt the Service's infrastructure
  • Impersonate any person or entity
  • Resell access to the Service without authorization

7. Disclaimers

7.1 No Guarantees

SEO is inherently uncertain. We do not guarantee any specific search engine rankings, traffic, or revenue as a result of using our reports. Our recommendations are based on data analysis and industry best practices, but search engine algorithms change frequently.

7.2 Data Accuracy

While we strive to provide accurate data, all SEO metrics (search volume, keyword difficulty, etc.) are estimates based on third-party sources. Different tools may report different numbers for the same metrics.

7.3 As-Is Basis

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIRECTORY RESEARCH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers
  • Any errors or omissions in any content
  • Any actions taken based on our reports or recommendations

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless Directory Research and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Service or violation of these Terms.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@directoryresearch.com